MCCI Code of Conduct for Members

General principles

We the members of the MCCI shall at all times:

1. Abide by the laws and regulations of the Republic of Mauritius and those of the countries in which we conduct business.
2. Never knowingly assist any third party in violating any law.
3. Demonstrate ethical behaviour in all business transactions, reject and actively discourage corrupt behaviour and bribery.
4. Abide by the by-laws of the Mauritius Chamber of Commerce and Industry.
5. Implement non-discriminatory policies by reason of race, place of origin, political opinions, colour, creed or sex, whether internally or externally.
6. Consider the introduction of Arbitration and or Mediation clauses in our contracts to resolve disputes.

Employees

We the members of the MCCI shall at all times:

1. Foster and provide a respectful, safe and harassment-free workplace as required by law.
2. Aspire to create a work environment of mutual trust and respect in which diversity and inclusion are valued.
3. Recognize and seek to reward employees for their performance based on merit and assist employees to maximize their full potential within the means afforded by our entity.

Customers

We the members of the MCCI have a responsibility at all times to:

1. Treat all customers fairly in all aspects of our business transactions and respect the integrity and diversity of the cultures of our customers.
2. Provide all customers with goods and services for use in accordance with the directions of the regulatory bodies.
3. Provide all customers with appropriate remedies for addressing customer dissatisfaction, and observe and uphold the provisions of any legislation in force in Mauritius for addressing such complaints.
4. Preserve the confidentiality and trustworthiness of business relationships, divulging only such information as may be required by law or authorized by the customer.

Suppliers

We the members of the MCCI share the common principle that our suppliers are our business partners and play a critical role in our ability to operate and provide goods and services to our customers.

Owners and Investors

We the members of the MCCI believe in honouring the trust our investors and shareholders placed in us.

Competition

We the members of the MCCI agree that free and fair competition is important for a well functioning open market economy and contributes to increasing the wealth of the country.

Communities

We the members of the MCCI have responsibilities to the communities in which we do business.

Democratic Principles

We the Members of the MCCI endorse the democratic principles of Mauritius. Contribution to political organisations or electoral candidates is specifically recorded in Member’s books and is made in accordance with all applicable laws.

Environment

We the members of the MCCI shall at all times:

1. Strive to minimize any damage to the environment arising from our activities.

2. Ensure that in the production of goods and services that we meet lawful environmental standards related to our respective industries.

3. Work in partnership with others to promote environmental care, increase the understanding of environmental issues and disseminate information on good practices.